The Apex Difference
There are several key areas that clearly differentiate APEX from other private investigation firms and account for our impressive record of success.
Experience
Over 75 years of investigative experience are applied to each case.
Training
All our investigators receive extensive training to learn the "APEX way" of investigating, and stay current on industry trends by attending workshops, classes and seminars.
Communication
It's simple, clear, real-time and constant. A perfect example of which is CaseLink, our paperless communication tool that gives our clients 24 hour online access to information pertinent to their case including reports, invoices, notes and videos.
Process
Standardized processes provide efficient case management and reliable workflow.
Results
Experience, training, communication and a standardized process allow APEX to provide world-class service that leads to superior results you can count on:
- 84% video capture rate -- well above the industry standard of 40%
- AOE/COE investigations performed by industry professionals, averaging a 40% denial rate
- 14-day standard assignment turnaround
- 24-hour rush case handling when you need it
- Rapid response/onsite investigations
- Real-time case updates
- Streaming video on your desktop
- GPS-tracked investigators
- Satisfaction guaranteed
- 24/7 Web access to reports, video clips, attachments, invoices and case updates