There are several key areas that clearly differentiate APEX from other private investigation businesses and account for our impressive record of success.

Experience

Over 75 years of experience in the investigation business are applied to each case.

Training

All of our certified fraud examiners receive extensive training to learn the “APEX way” of investigating and stay current on industry trends by attending workshops, classes and seminars.

Communication

It’s simple, clear, real-time and constant. A perfect example is CaseLink, our paperless communication tool that gives our clients 24 hour online access to information pertinent to their case including reports, invoices, notes and videos.

Process

Standardized processes provide efficient case management and reliable workflow.

Results

Experience, training, communication and a standardized process allow APEX to provide world-class service that leads to superior results you can count on:

  • 84% video capture rate — well above the industry standard of 40%
  • AOE/COE investigations performed by industry professionals, averaging a 40% denial rate
  • 14-day standard assignment turnaround
  • 24-hour rush case handling when you need it
  • Rapid response/onsite investigations
  • Real-time case updates
  • Streaming video on your desktop
  • GPS-tracked investigators
  • 24/7 Web access to reports, video clips, attachments, invoices and case updates
  • Satisfaction guaranteed